PRIVACY and COOKIES POLICY
Last updated on January 22, 2023
María Vergara operates the www.wolols.com website (hereinafter referred to as "We", "Wolols" or the "Service").
This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
You should read this Privacy Policy in conjunction with our Terms of Use
​​
Content in this privacy and cookies policy
​Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you, as described below. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us at contact@wolols.com
​
Types of Data Collected
-
Children's Privacy
The Services are designed partly for children. Therefore, we are aware that we must be extra cautious when processing personal information.
The part of the Services where anyone can enter personal information directly are the Subscription, contact form and, Events, when is active. These services are directed for parents and guardians. We anticipate and assume that we will be collecting personal information only from parents or guardians.
If you are under the age of 13, you may only use the Services and provide personal information if you have the consent of, and are supervised by, a parent or guardian.
-
Personal Data
While using our Service, we may ask you to provide us with certain personal identifiable information that can be used to contact or identify you ("Personal Data"). Personal identifiable information may include, but is not limited to:
-
Email address
-
First name and last name
-
address
-
postcode
-
country and another geolocation information
-
date of birth
-
responses to any customer satisfaction surveys or market research (unless these are provided anonymously)
-
marketing preferences
-
gender
-
any information you (or your child) submits as part of a competition
-
information about your device (such as your IP address or another device identifier) and your (or your child’s) usage or the Services through cookies (and similar technologies) as further described below
-
If you contact us with a complaint or query, we may keep a record of any correspondence sent to our customer service team
​
How and when we collect your personal information
We may collect personal information from you when you/your children:
-
participate in, access or sign up to any of the Services’ activities, online content, newsletters, events or competitions;
-
contact our customer service teams or request information from us in any other way;
-
respond to communications from us;
-
participate in our customer satisfaction surveys or other market research; or
-
communicate with us via social networking websites, third party apps or similar technologies.
When you browse or otherwise use the Services, we will also collect certain information about your device and your use of the Services using cookies and similar technologies as further described below.
We will indicate where any personal information we have requested is mandatory or optional. Please note that if you decide not to provide certain information which we have indicated is mandatory, in some circumstances, this may mean we are unable to provide you with a certain service or product.
​
Cookies and Usage Data
Usage Data
We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
-
Session Cookies. We use Session Cookies to operate our Service.
-
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
-
Security Cookies. We use Security Cookies for security purposes.
Use of Data
How we may use your personal information
We (or third-party data processors acting on our behalf) may collect, store and use your personal information for the following purposes:
​
• to send out newsletters you have subscribed to;
• to provide you with services that you request;
• for system administration purposes and for internal operations (including troubleshooting, data analysis, and testing) to ensure the Services operate properly;
• to analyze your use of the Services to improve the user experience and to ensure that content is presented in the most effective manner for you and for your device;
• to notify you of any changes to the Services;
• where you have given us your consent or we are otherwise permitted by law, to contact you with products and services which we think may interest you/your children – you can unsubscribe from our marketing communications at any time;
• for security and fraud prevention;
• to ensure that our Services are safe and secure; and
• to comply with applicable laws and regulations.
We may also collect information about visitors and users of the Services for the purposes of aggregate statistics or reporting purposes.
Wolols, in resume, use the collected data for various purposes:
-
To provide and maintain our Service
-
To notify you about changes to our Service
-
To allow you to participate in interactive features of our Service when you choose to do so
-
To provide customer support
-
To gather analysis or valuable information so that we can improve our Service
-
To monitor the usage of our Service
-
To detect, prevent and address technical issues
-
To provide you with news and general information about other services and events which we offer that are similar to those that you have already opted in or enquired about, unless you have opted not to receive such information
Retention of Data
​
Wolols will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.
Wolols will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.
How we keep your personal information
We take steps to ensure that the personal information we collect is retained for only as long as it is necessary for the purpose for which it was collected. After this period it will be deleted or in some cases anonymized.
Where we have collected personal information based on your consent and we have no other lawful basis to continue with that processing, if you subsequently withdraw your consent then we will delete your personal information. However, please note that where you unsubscribe from our marketing communications, we will keep a record of your email address to ensure we do not send you marketing emails in future.
Transfer of Data
Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you choose to provide information to us, please note that we transfer the data, including Personal Data, to Spain and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Wolols will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure of Data
Service Transaction
If Wolols is involved in an acquisition or sale the registered intellectual property, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Disclosure for Law Enforcement
Under certain circumstances, Wolols may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Legal Requirements
Wolols may disclose your Personal Data in the good faith belief that such action is necessary to:
-
To comply with a legal obligation
-
To protect and defend the rights or property of Wolols
-
To prevent or investigate possible wrongdoing in connection with the Service
-
To protect the personal safety of users of the Service or the public
-
To protect against legal liability
Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your Personal Data, we cannot guarantee its absolute security.
We take appropriate technical and organizational software to safeguard the personal information that we hold about you and regularly review our security measures to consider new technologies and methods, to safeguard your data. Please note that no transmission over the Internet can ever be guaranteed secure and we consequently cannot guarantee the security of any personal information that we receive over the Internet.
Your Data Protection Rights under the General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Wolols aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.
If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us at contact@wolols.com
In certain circumstances, you have the following data protection rights:
-
The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
-
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
-
The right to object. You have the right to object to our processing of your Personal Data.
-
The right of restriction. You have the right to request that we restrict the processing of your personal information.
-
The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
-
The right to withdraw consent. You also have the right to withdraw your consent at any time where Wolols relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
​
Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)
If you are from the European Economic Area (EEA), Wolols legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
Wolols may process your Personal Data because:
​
-
You have given us permission to do so
-
The processing is in our legitimate interests and it is not overridden by your rights
-
To comply with the law
​
Service Providers
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
-
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:
https://policies.google.com/privacy?hl=en
​
-
MailChimp Wolols email communications provider and landing pages
MailChimp automatically places single-pixel gifs, also known as web beacons, in every email sent by Maria Vergara - Wolols through MailChimp platform. These are tiny graphic files that contain unique identifiers that enable MailChimp and Wolols to recognize when their Contacts have opened an email or clicked certain links. These technologies record each Contact’s email address, IP address, date, and time associated with each open and click for an email. MailChimp use this data to create reports forWolols about how an email communication performed and what actions Contacts took.
For more details about MailChimp privacy policy can be found here.
​​
-
Google Ads (AdWords)
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:
https://policies.google.com/privacy?hl=en
-
Facebook and Instagram
Facebook and Instagram remarketing service are provided by The Facebook Company Products.
You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950
To opt-out from Facebook's interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217
Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.
For more information on the privacy practices of Facebook, please visit Facebook's Data Policy: https://www.facebook.com/privacy/explanation
-
Pinterest
Pinterest remarketing service is provided by Pinterest Inc.
You can opt-out from Pinterest's interest-based ads by enabling the "Do Not Track" functionality of your web browser or by following Pinterest instructions: http://help.pinterest.com/en/articles/personalization-and-data
You can learn more about the privacy practices and policies of Pinterest by visiting their Privacy Policy page: https://about.pinterest.com/en/privacy-policy
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
In addition, when you provide to us information on a third-party site or platform, the information may also be collected by the third-party website and may be subject to their privacy policy.
E-commerce Transactions on Amazon.com
Wolols books can be bought online through a link to Amazon.com
Wolols don't sell anything in www.wolols.com. Our content is free.
If you choose to purchase a book in Amazon.com you will comply with their privacy notice
Wolols.com does not store at any point, any of your credit cards data like number, CVV code or card expiry date.
​
Changes to This Privacy Policy
-
As part of Wolols’ efforts to ensure that Wolols properly manages, protects and processes the Public’s personal data, Wolols will review the policies, procedures and processes from time to time.
-
Wolols reserves the right to amend the terms set forth under this Data Protection Policy at Wolols’ absolute discretion. All amended Data Protection Policy will be posted on Wolols’ website.
-
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.
-
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
​
Contact Information
If you have any questions about this Privacy and Cookies Policy, please contact us by email: contact@wolols.com
​